In an age of digital disruption, how do you turn highly trained global teams into real drivers of business outcomes? Deborah Kops turns the question inside out and starts with a word most organizations need to stop using.

When we were dating, I "suggested" to my (now) wife that we should take a free-fall parachute jump over The Palms, in Dubai. Here are my thoughts as to why a leader in business has to jump first!

Nothing builds character more than the quest for mulled wine!

Last weekend, we ventured into the Strasbourg Christmas Market, known as the “Capital of Christmas,”. What started out as "oh this'll be fun", turned into a resilience bootcamp, but left some leadership lessons, coupled with enough mulled wine to make even your toughest Q4 meeting seem manageable.

This week’s question comes from: LeDon Brooks, VP, Business Services Hub, Schneider Electric

“How can GBS organizations build the trust required to move beyond traditional back-office roles and operate as true strategic partners that deliver enterprise-wide value?”